Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Illuminate Your Space with HANY LIGHT Candles
Reach out to us for inquiries about our natural wax candles.
Connect with us for any inquiries or support regarding our products and services. We are here to assist you!
At HANY LIGHT, we prioritize your satisfaction. Our customer service team is dedicated to providing you with the best experience possible. Feel free to reach out for any questions or concerns you may have about our natural wax candles or your orders. We value your feedback and are here to help you find the perfect candle for your space.
“Your home deserves the warmth and light that our candles bring. Embrace the harmony and comfort they offer.”
e5trf 2024
We understand the importance of emotional balance in your life. Our candles are designed to enhance your well-being and create a peaceful atmosphere. Join us in this journey towards a more serene living space, where every flicker of light inspires positivity and tranquility.
Why Choose HANY LIGHT Candles?
Key Features of Our Candles
- **Natural Ingredients:** Our candles are made from soy and coconut wax, ensuring a clean burn and a healthier environment for your home.
- **Aromatherapy Benefits:** Infused with pure essential oils, our candles promote relaxation and emotional balance, enhancing your overall well-being.
- **Sustainable Practices:** We are committed to sustainability, using eco-friendly materials and practices in our candle-making process.
Discover the HANY LIGHT Difference
At HANY LIGHT, we are passionate about creating products that not only beautify your space but also contribute to your well-being. Our candles are crafted with love and attention to detail, ensuring that each one is a unique addition to your home. We believe in the power of light to transform your environment and uplift your spirit.
Join us in celebrating the art of candle-making. Our commitment to quality and sustainability shines through in every product we offer. Experience the difference with HANY LIGHT candles, where each flicker brings warmth and joy to your life.
HANY LIGHT Team